Cost and payment

Do I have to leave my device with you to have it fixed?

No (in most cases), all the smartphones and gadgets get fixed in 30 minutes. For an iPad, it can take up to 24 hours. 

Do you buy parts from smartphone companies?

Actually, smartphone companies don’t manufacture parts they contract with other manufacturers (OEM) and we procure from them. 

Can I buy parts from eBay or Amazon and bring them to install on my phone?

Usually, the parts you buy on eBay and Amazon are of the worst quality. That is why they are cheap. In the long run, it is more affordable to install our parts. 

My buddy can fix my phone but I need a new screen, can I buy that from you?

We do not sell parts and in most cases, your “buddy” will end up damaging your phone

I have a couple of issues with my smartphone, can I get a deal on multiple faults?

Yes you can, give us a call, describe your problem and we will see what we can do for you.

I don’t know what is wrong with my device, will you charge me to look at it?

NO!! We don’t charge diagnostic fees! Just bring it in for free testing.

Why are your prices lower than other shops?

Neither we have to pay rent nor we advertise and our business is referral based.

Do you accept payment in cash only?

NO! We accept VISA, MASTERCARD, DISCOVER, AMEX, cash, and COMPANY Cheques. We do not accept personal cheques.



Do You only take cash?

NO! We accept VISA, MASTERCARD, DISCOVER, AMEX, cash and COMPANY Checks. We do not accept personal checks.

Testing and Warranties

Do you test my device after you do the repair to make sure it works?

YES! Regardless of what part is being replaced we run the device through a series of tests to make sure everything works smoothly. In most cases, we catch the issues that are overlooked by others. 

Do parts have a warranty?

Yes! We provide a LIFETIME warranty on parts. Please see the warranty section on this site for more information.



How long does water damage fix take to complete?

Water damage fix may take up to 72 hours however it depends upon the damage caused to the logic board and other components.

Miscellaneous

After dropping my phone it has become unresponsive to touch, does the glass replacement fix this issue?

Yes, a non-responsive phone is due to a drop, this problem will be corrected with the Glass & Digitizer replacement. Check out our glass replacement article to learn more about broken glass and the replacement process.

How do I know if I need the LCD replacement or not?

If the actual screen of the phone is turned white or has any dead pixels then your phone needs LCD replacement ASAP.  



The glass on my Phone is completely shattered and is chipping off, is the glass replacement service all I need?

Yes, the glass replacement service will replace the entire screen and your phone will resemble new-like. 

Do you buy an iPhone?

Yes! Please visit our store so that we can examine the device and will give you a cash offer.